Privacy Policy
1. Introduction
Your trust matters. At The Orientalist Europe S.L.U., we believe privacy is not just a legal requirement — it’s a question of respect. This document explains, in clear and honest terms, how we handle the information you share with us when you visit or shop on our website.
2. Who We Are
The Orientalist Europe S.L.U. is responsible for the collection and handling of your personal data when you use this site.
For questions or requests, please contact: hi@theorientalistfragrances.com.
3. What Data We Collect
Depending on how you interact with us, we may collect:
- Your name and contact information
- Shipping details for product delivery
- Order and payment data (processed securely)
- IP address and browsing behavior (for security and analytics)
4. How We Use Your Data
We only use your data when necessary and with care:
- To fulfil your purchases and deliver your orders
- To respond to your queries or messages
- To send occasional updates (only with your consent)
- To maintain and improve our website and services
- To comply with legal obligations
5. Data Sharing
We never sell your information. In some cases, we may share it with service providers who help us operate the shop — for example:
- Payment platforms
- Delivery companies
- Email and analytics tools
These third parties only access the data needed to provide their service, under strict privacy commitments.
6. Your Rights
As a user, you have the right to:
- Access, edit, or delete your personal data
- Withdraw your consent at any time
- File a complaint with a data protection authority if you believe your rights have been infringed